About
Ashok Kumar Bhatia
Ashok Kumar Bhatia is an occasional author, speaker, regular blogger, and content creator on management, P G Wodehouse, Bollywood, and life in general. He says that he suffers from Professoritis and Wodehousitis.
Based on his 35+ years of experience in the corporate world, he is acutely aware and conscious of the need for high values and business ethics in management. He has worked in senior management positions with such industrial groups as Tatas and HCL. He has been associated with NGOs in the field of spirituality and human values. He is an active member of Conscious Enterprises Network, UK, which provides a
virtual platform for individuals and organisations which believe in the transformative power of Conscious Leadership.
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His detailed profile can be accessed at:
The Perils of Public Speaking
by
Ashok Kumar Bhatia
Illustration (c) Suvarna Sanyal
Much like all the mothers on this planet, my mother also thought me intelligent.
However, I suspect I might have become mentally arrested at an early age, dishing out the sort of articles and books which people, not knowing the facts, assume to be the work of a cheerful, if dense, young fellow of about thirty-five. My readers, God bless their souls, perhaps tell one another that they might do well to lend an ear to what this youngster has to say. Get the aspiring generation’s point of view, and all that. Some of them, unable to contain their enthusiasm, occasionally manage to persuade the authorities to invite me over to their educational institute and share a few words of wisdom.
However, when the day finally dawns, they are in for a rude shock. Contrary to what they imagined, they find a septuagenarian with a stooping back whose bald pate is shining in the overhead lights. When invited, they are aghast at finding him tottering up the stairs to the stage. His face often sports a permanently worried expression, making the onlookers wonder if he happens to be one of the honorary Vice Presidents of the Global Morons’ Association.
A collective gasp of disbelief and disappointment emanates from the audience. Such was indeed the fate of a motley crowd of young ladies on a recent occasion.
Like many authors, I am content to remain in my own bubble of thoughts, ideas and words. Solitude is what I crave.
Public speaking for me is a tortuous experience. I detest the fact that whereas I need to work hard on preparing for a talk, the audience merely needs to troop in, listen to the sagacious wisdom being imparted in a nonchalant manner, often paying more attention to the birds twittering outside the windows of the auditorium. And if the audience were to comprise young ladies who have perfected the art of unnerving the speaker by either staring at the poor fellow, or simply giggling when something serious is being said, you can well imagine the rapidity with which the butterflies inside my abdomen start flapping their wings.
I have had the occasion to study the methods of some of the more popular public speakers. Other than excellent oratorial skills, they possess a quality which is not easy to define. Let me say that they appear to have undergone a crash course in Decision Making Under Uncertainty. They have what I might call the gift of dealing with the Unusual Situation. The staring and giggling technique adopted by my audience, though, queers the pitch.
In the presence of the Unusual, I am rather prone to smile weakly and allow my eyes to protrude. Perhaps, I lack Pluck and Presence. Thus, it proves to be an ordeal which knocks all the stuffing out of me right from the start. I look at the young ladies and find each one staring at me with an unwavering gaze. I blink, then begin picking feebly at my coat sleeve.
Most lectures I get invited to follow a similar blueprint. Somebody gets up and introduces the chairperson and the speaker of the evening. Both amble up the stage. The chairperson on this occasion was built along the lines of Mother Abbess of The Sound of Music fame. She does not croon an invigorating melody like Climb every Mountain. Instead, she mumbles a few words designed to cheer up the speaker, to allay his anxiety as to whether the audience is carrying any supplies of rotten eggs, potatoes, and tomatoes which may come in handy in case they do not receive his words of wisdom in the right spirit.
She concludes by making a few sympathetic observations about the subject at hand. Later, while the talk is being delivered, she can be seen making brief notes on a scrap of paper in a studious manner. Later, she uses these to wrap up the proceedings as quickly as the norms of society, the dictates of behavioural sciences and the standards of politeness would allow.
As a distinguished speaker of the evening, I am invariably dressed in an impeccable corporate style. This is merely to mask the inner shivering I happen to be experiencing at the prospect of facing a firing squad comprising close to seventy-odd students. Externally, I exude confidence. Internally, I am all of a twitter. I regret not having been prescient enough to help myself to generous helpings of a strong tissue restorative prior to arriving at the venue to deliver a speech.
True to form, once the introductions are made, an uproarious bout of clapping comes about, and an air of expectancy falls upon the hall. I gulp, mop my brow, and take a tentative sip from the glass of water in front of me. Then, after having fortified myself with a deep breath, I totter forward.
“Well, you know——” I said.
Then it strikes me that this opening lacks the proper formal dignity.
“Ladies——”
A silvery peal of laughter from the front row stops me again. I then summon all the courage at my command, take another deep breath, and go on to describe at great length what I think of the scandalous way the tyranny of the classroom gets unleashed upon unsuspecting students. I highlight to them the benefits of taking their studies seriously, to be better prepared to face the harsh slings and arrows of life. I even go on to exhort them to get rid of their addiction to smartphones.
While I try my best to convey a few messages of the serious kind, I also attempt to induct some humour into the otherwise drab, listless, and sombre proceedings. This helps me to sugarcoat the otherwise dull and boring content of my talk.
The audience upon which my verbosity is getting unleashed listens in a state of polite resignation, often suppressing a yawn or two. With an eye on the wristwatch and a nose trying to detect the faint aroma of snacks and coffee being served outside the lecture hall, it is not difficult to discern that they are merely biding their time, hoping for the ordeal to end soon. Then comes the time to face the firing squad, so to say. A few in the audience take turns to rise and ask carefully phrased questions which are perhaps meant less to gain a better understanding of the subject but more to impress the faculty members present. When a question gets asked in the pure spirit of proving to the assembled group that the questioner is smarter than the questioned, I decide to assert myself by saying haughtily that I can find her arguments but cannot find her brains.
Occasionally, I need to do a mental foxtrot, sidestep a question of an obnoxious kind, and instead narrate a joke, thereby leaving the audience in a confused yet pleasant frame of mind. I find that it is always a good trick to occasionally lace one’s answers with high-sounding words and complex ideas. One of the golden rules to be followed is that an audience that is bewildered and clueless about what is being said would be less prone to raising penetrating queries.
I consider myself lucky that the meeting has not turned boisterous; had that happened, the audience would surely have had more fun, but yours truly a good deal less.
As the discussion teeters on the edge of chaos, the chairperson swiftly steps in, perhaps noticing that I am just moments away from starting to twiddle my thumbs. She rushes in to conclude the affair, thereby bringing joy and relief all around. As a speaker, I am delighted I had been rescued just in time. I look upon the chair much like a typhoon survivor would look upon the US Marines when they arrive to rescue him from a disastrous situation.
Someone from the institute’s side quickly offers a vote of thanks to all and sundry, lest I might change my mind and go on to depress the audience any further. Mother Abbess hands over a ghastly-looking trophy by way of a token of appreciation and gratitude, duly accompanied by a round of applause from the audience, who are obviously delighted that their trauma is finally over. They rush out to grab the vitamins laid outside the hall, not only to keep their body and souls together but also to overcome the state of depression induced by my talk.
The organisers breathe easy, having saved their reputation as well as the furniture and other items from any damage.
The pleasant surprise is that while gobbling up the refreshments served, some of the eager beavers surround me and question me on several topics of contemporary interest. I confess this works like a soothing balm to an otherwise bruised soul. A gentle glow of inner satisfaction, howsoever transient in nature, suffuses the mortal frame. However, this is not to say that one looks forward to repeating a public speaking appearance in the future.
Anyhow, it can be safely stated that a smoothly conducted lecture meeting is one of our civilisation’s most delightful indoor games. The speaker gets to build on his brand equity and indirectly promote the inane stuff he keeps dishing out. His ego gets a boost. Surrounded by youthful energy and waves of curiosity, he ends up expanding his canvas of knowledge. If it is instead a congregation of business magnates, his circle of influence gets enlarged. The possibility of landing a consultancy assignment improves.
What is the moral of the story, you might well ask.
Well, accept any such invitation to deliver a lecture at a public forum only at your own risk and peril. Do a cost-benefit analysis before accepting the invitation. Have pluck. Have the capacity to handle the Unusual Situation. Be cautious that such an experience could end up smothering your ego. The poor thing could not be blamed for feeling as if it were getting pummelled with size twelve hobnailed army boots. If the audience comprises young students who might have perfected the art of unnerving speakers by alternately staring and giggling, develop nerves of chilled steel before heading to the venue.
Swayed by Gussie F-N’s experience, and certainly good, self-decrepecating fiction. For I cannot imagine a corporate magnum of vast experience and certainly a dedicated speaker such as you fumbling.